Privacy Policy

We will only collect and process your information that needed during registration, purchasing, delivery or other necessary actions to supply our products and services. The following policies are strictly regulated to protect both parties including service provider and users.

Information We Collect

We may collect the following personal information of you when you register an account at our website:

• Name
• Email Address
• Mobile Number
• Date of Birth

We may process the following personal information of you when you make purchases at our website:

• Name
• Email Address
• Mobile Number
• Delivery Address
• Payment Methods

How Do We Collect Your Personal Information

We will get your personal information directly from you when you submit the registration form, sending enquiries through e-mailing us or enquiry form and complete your purchases.

Use of Your Personal Information

We will use your personal information to:

• Respond to your enquiries
• Inform and update you regarding your order status and delivery time
• Deliver the goods to your doorstep
• To verify and process your payment
• Provide information such as cart reminder, sales campaigns and other promotional actions

Any use of your personal information for a purpose that not described in the policies will require your express consent.

How to Delete User Account?

To delete your account, email us at hello@grabhome.com.my or chat with our customer service. Account deletion requests are subjected to approval. Account deletion is permanent and irreversible. After successful deletion, your information will be removed from the system and you will no longer be able to access your account. If you are concerned about your information and how it will be deleted please contact our customer service directly through email or chat and they will be happy to assist you. We reserve the right to reject future account creation requests from you.

Changes of Our Privacy Policy

We reserve the rights to amend/update Privacy Policy contents without giving prior notice to the users. Any changes of the policy content will be updated on this page. Please make sure you are updated with the latest policy each time you access our website.

If you have a question about this privacy policy, you can contact us via hello@grabhome.com.my